The Mini – MBA Program in Practical Leadership Skills
10 TOPICS SESSION
| TOPIC/2 DAYS Each | SKILLS ATTAINED: |
| Leading Change | – Ability to challenge the Status Quo and show flexibility.- Ability to commit to continuous improvement.- Ability to see change as an opportunity.- Ability to persuade others to embrace change. |
| Goal Setting & Planning | – Ability to plan strategically.- Ability to set short & long term goals.- Ability to assess barriers and supports.- Ability to SMART action plan. |
| Performance Management | – Ability to create a shared vision.- Ability to hold accountability.- Ability to model core values.- Ability to communicate excitement & passion.- Ability to enable others. |
| The Ability to Motivate | – Ability to empower & delegate.- Ability to mentor.- Ability to communicate, action benefits & consequences.- Ability to create a stimulating work environment |
| Customer Service | – Ability to commit to quality- Ability to assess, anticipate customer needs.- Ability to build relationships. |
| Communication Skills | – Ability to communicate verbally.- Ability to be able to interact with multi-media in presentations.- Ability to listen attentively.- Ability to present and run effective meetings. |
| Coaching & Mentoring | – Ability to encourage to build confidence.- Ability to teach principles of success.- Ability to prompt & answer questions- Ability to get “Buy-in” to common goals.- Ability to provide role definition.- Ability to establish success measures.- Ability to recognize efforts. |
| Negotiation | – Ability to assess “Needs” vs. “Wants”.- Ability to use proven strategies.- Ability to think Win-Win.- Ability to know Bottom Line. |
| Stress Management | – Ability to set realistic expectations.- Ability to respond Proactively vs. Reactively.- Ability to create a stimulating & fun workplace.- Ability to manage time for recreation |
| Recruitment & Retention | – Ability to define job position requirements- Ability to assess critical skills- Ability to assess skills and talents- Ability to match to Company core values |
The Mini -MBA Program in Practical Management Skills
6 TOPICS SESSION
| TOPIC/2 DAYS | SKILLS ATTAINED |
| Practical Legal Skills | – Ability to make a legal business contract.- Ability to read and understand a contract.- Ability to find the laws as they changes. |
| Sales and Marketing Skills | – Ability to build a prospect and customer list.- Ability to promote and sell to new customers.- Ability to manage sales people and channels |
| Operations Management Skills | – Ability to implement projects- Ability to shorten cycle time.- Ability to measure quality.- Ability to locate defects in production. |
| Finance and Accounting Skills | – Ability to make balance sheets, income statements.- Ability to find errors in financial statements.- Ability to determine costs of goods and services sold. |
| Global Business Skills | – Ability to find foreign suppliers and negotiate for products and services to sell in Vietnam.- Ability to locate foreign customers and communicate with them.- Ability to comply with all laws regarding import and export activity with foreigners. |
| Human Resource Skills. | – Ability to create a job description.- Ability to recruit workers.- Ability to retain workers and reduce attrition.- Ability to comply with VN law relative to HR |
LIÊN HỆ VÀ ĐĂNG KÝ HỌC
TS. Vũ Hùng Phương
DĐ: 0904215148
Emai: phuongvh@neu.edu.vn ; hungphuongvu@yahoo.com
Văn phòng Viện Ngân hàng – Tài chính – P. 303 Nhà 7 – Đại học Kinh tế Quốc dân, Đường Trần Đại Nghĩa, HBT – Hà nội.
ĐT: 0243.628 5555 – 0243. 6280280 Máy lẻ: 5951
Fax: 0243.628 5555
Email: sbf@neu.edu.vn
Website: https://sbf.neu.edu.vn; www.neu.edu.vn
